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Building the Foundation for Customer Satisfaction & Loyalty
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Building the Foundation for Customer Satisfaction and Loyalty

Customer loyalty is essential to every company’s success. This is especially true in SaaS and other subscription-based business models that rely on renewals and expansions to sustain growth. With so many competitive options today, your profitability is dependent on your ability to build trust and brand loyalty with customers. Keeping your current customers happy and

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What is Sales Enablement?
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What is Sales Enablement?

A definition, the most popular tools, and best practices A quick Google search for sales enablement will get you over 12 million results. That’s a staggering number for a term that was coined a little over 20 years ago, and it shows the depth and breadth of the subject. It also highlights the level of

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ShannonMcNealy920a
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Marketers Perspective: Leveraging Content and Sales Enablement to Accelerate through the Turn: W/Shannon McNealy

In this interview we connected with Shannon McNealy, a rare mix of creative artist and smooth operator, recently named the Senior Marketing Manager for the Schiele Group, one of the largest print companies in the Midwest, and former-marketing manager and sales enablement pro for Abcomrents, a leading trade show rental provider. Shannon has worked for

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ketchmere
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Jumpstart ROI: Developing and Scaling a Business Value Program in Less Than Six Weeks w/ Michael Ketchmere

In this interview with the Head of Business Value Consulting for sales performance management firm Xactly, Michael Ketchmere discussed his journey to develop and scale an effective business value program in less than six weeks. We discussed it all, including the rapid development process, five steps to assure successful launch, sales process integration, adoption, outcomes and evolution. On

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Ring-Central-learning-center
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EVOLVERs Spotlight: RingCentral Readiness Assessments and Value Calculators

RingCentral wanted to provide their prospects with a quick and easy way to assess needs, get solution recommendations and determine the potential value of RingCentral solutions. RingCentral’s marketing team collaborated with Mediafly to develop a suite of interactive tools, all placed and made available to prospects in a compelling learning center. The Mediafly provided tools

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RAIN-Group-Results-Gap
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What Influences B2B Purchase Decisions?

In a digital selling environment, it is vital to understand what remote buyers need from sellers to make B2B purchase decisions. If you are a sales leader or sales enablement professional, it’s important to know how sellers are stepping up to meet these needs, or perhaps falling short. In a RAIN Group survey of virtual

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JUlie-T
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Value Selling: Engaging with Customers, Value First w/ Julie Thomas (Value Selling Associates)

In this interview with Julie Thomas, CEO of Value Selling Associates, we discussed the importance of taking a value first approach to selling today, and the importance of proper discovery, communication and quantification of business, organizational and personal value to bridge the value gap. Julie had vauable information to share, and here are just a

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