Posts in category: "Coaching"

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Combatting the Forgetting Curve: 3 Ways to Ensure Your SKO Doesn’t Go to Waste

It’s SKO season: time for revenue teams and their leaders to get together and map out goals and strategies for the year ahead. There’s no doubt that SKO is an exciting period for everyone involved, but the sad reality is that the excitement doesn’t always carry forward into the rest of the year. Far too

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Conversation Intelligence: A Crucial Tool for Sales Managers

As a sales manager, it’s tough to maintain consistent performance among your entire team. When you’re split in a million different directions, making time to listen to critical conversations between reps and prospects can seem like a luxury. Forrester found that sales managers only spend 14% of their time on coaching activities. However, monitoring your

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Anatomy of a Perfect Sales Conversation: There is No One-Size-Fits-All

Today, there are thousands of people claiming they’ve cracked the code to consistently have the perfect sales conversation. Here’s the thing, there is no silver bullet to create the perfect sales conversation in every situation, because every situation is different, and requires a different approach. There are countless myths out there including: “Salespeople should listen

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Sales Game Film: How Conversation Intelligence Transforms Seller Performance

In the book 1984, author George Orwell paints a bleak picture of a dystopian future where people conform because “Big Brother” is always watching them.  Big Brother has become a symbol of government oppression and executive leadership gone bad. In business, it’s also become associated with conversation intelligence (CI) tools. In my experience selling CI,

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