Having loyal brand advocates can be a huge boost for any business. One crucial aspect of brand loyalty and advocacy is maintaining good, healthy customer relationships.
By routinely checking in on your audience’s engagement and satisfaction, you will increase the chances that they will become advocates for your brand. The members of Forbes Business Development Council, including our own ROI Guy Tom Pisello, share 15 strategies leaders can use to actively monitor and address customer “health” checks. Follow their advice to gauge your customer relationships and see where you can improve.
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