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Privacy Policy

Mediafly, Inc. (“Mediafly”) is committed to protecting the privacy of all individuals who utilize this website (the “Site”). Please read the following policy to understand how we collect, use and safeguard the information you may provide to us via this Site. This Privacy Policy may be revised from time to time, so please revisit this page often to remain fully informed of our privacy related policies.

What information do we collect?

Via the Site, we collect from you: (i) personally identifiable information, and (ii) technical and other information.

We collect information from you when you fill out a form on our Site, request a demonstration of our products or services, subscribe to our newsletter, download a video, e-book, case study and/or other materials we may make available via our Site from time to time, and/or otherwise contact us via our Site. You may, however, visit our Site anonymously.

  • General Web Site Visitors. When you merely browse the Site, you do so anonymously; no personally identifiable information is collected.
  • Contacting Us. The Site permits you to reach out to us via our Contact form and our Request Demo form, and we may include additional such forms on our Site from time to time that allow you to download and/or request materials from us. Whenever you contact us via such forms, you may be providing us with your first name, last name, email address, company name, job title and any information you choose to provide in the text of your message. For example, you may choose to provide your phone number, mailing address or other information necessary or helpful for us to address your query or concern.
  • Newsletters. From time to time, we may allow you to sign up via the Site to receive electronic newsletters from Mediafly. To sign up, we may ask you for your email address.
  • Technical and Other Information. While you are browsing the Site, we automatically log your IP address (a number assigned to your computer when you use the Internet) and your activity while using the Site. Additionally, to personalize and enhance your experience on the Site, we may also collect information through “cookies”, as described in more detail further below.


Please note we do not engage in the collection of personally identifiable information about your online activities over time and across third party websites or online services. Accordingly, we do not currently process or comply with any web browser’s “do not track” signal or other mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third party websites. Further, we have not knowingly authorized any third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Site. Nonetheless, such third party companies (e.g., companies providing features or functionality on the Site, etc.) may collect and use non-personal information during your visits to the Site and other websites in order to provide advertisements on other Sites about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect such information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs;
  • To operate and improve our Site, apps and services. We continually strive to improve our Site offerings based on the information and feedback we receive from you;
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs;
  • To send periodic emails regarding our company and/or our products or services;
  • To respond to an inquiry from you or address a request submitted by you (including contacting you directly to request additional information to process your inquiry or request);
  • To correspond with you regarding the Site or our products or services;
  • To monitor Site visitor traffic patterns and Site usage;
  • To comply with applicable laws and regulations, and requests of relevant law enforcement and/or other governmental agencies;
  • To enforce our Terms of Use; and/or
  • To protect the rights, property, or safety of Mediafly, our customers and other Site users, and others.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information via our Site. Please be aware, however, that Internet data transmission is not always secure and we cannot and do not guarantee that information you transmit utilizing the Site is secure.

Do we use cookies?

Yes. Cookies are small strings of text that are sent by the Site to your browser and then stored by your browser on your computer’s hard drive. We use cookies to help diagnose problems with our servers and to administer the Site. We also use cookies to gather broad demographic information and to help identify you in respect to visits to the Site so that we may improve your user experience, and to determine whether you visited the Site from a particular Internet link or advertisement. While a code in the cookie file enables the Site to label you as a particular user, including identifying you by name or other personally identifiable information, such cookie files are encrypted in order to protect your information. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. However, rejecting cookies may prevent you from taking advantage of certain portions of the Site.

Do we disclose any information to third parties?

We do not sell, trade, rent, or otherwise transfer to third parties your personally identifiable information. We share your information only with our affiliates and service providers or other companies we may partner with from time to time, or as otherwise described herein, to provide you with our products and/or services. Also, we may share in aggregate, statistical form, non-personal information regarding the visitors to the Site, traffic patterns, and Site usage with our partners or advertisers. In addition, we will disclose information we maintain, including personally identifiable information: (i) when required to do so by law, or may disclose such information in response to a request from a law enforcement agency or authority or any regulatory authority; (ii) to protect the integrity or security of the Site or the interests, rights, or property of Mediafly; and/or (iii) to enforce the Site’s Terms of Use.


We strive to maintain the accuracy of any personally identifiable information that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date. You may obtain from us, by email, the information in our records. If you wish to make any changes to any personally identifiable information you have provided to us, you may do so at any time by contacting us at

Children’s Online Privacy Protection Act Compliance

In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, we do not knowingly collect information from children. Moreover, we do not permit use by individuals under the age of 18 of any of the password protected areas of our Site or use of any other products or services that may be provided via the Site from time to time. By using the Site, you represent that you are at least 18 years of age.

Third Party Websites

Mediafly may reference or provide links to third party websites. We are not responsible for the third party websites, and you should review the privacy policies posted on such Sites. Please be aware that Mediafly does not control, nor are we responsible for, the privacy policies or information practices of third parties or their websites.

Opt Out

You may opt out of receiving materials or other communications from us or from having your personally identifiable information shared with others by contacting us at You may also opt out of receiving our marketing emails by clicking on the “unsubscribe” link in any such emails.

Your Consent

By using our Site, you consent to this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of Mediafly’s Terms of Use. Terms of Use. By using the Site and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable information as set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Site.

Business Transfer

Mediafly may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you via the Site may be disclosed to any potential or actual purchasers of such assets and/or may be among those assets transferred.

Users Outside the United States

If you are a resident of a country other than the United States of America, by using this Site and providing us your personally identifiable information you explicitly acknowledge and agree to (i) the transfer of your personally identifiable information to the United States and (ii) the collection and use of your personally identifiable information in accordance with this Privacy Policy.

Changes to Our Privacy Policy

This Privacy Policy is effective as of January 1, 2018. We reserve the right, at any time, to modify, alter, or update this policy, and any such modifications, alterations, or updates will be effective upon posting. In the event we modify this Privacy Policy, your continued use of the Site will signify your acceptance of the modified Privacy Policy.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below.

150 N. Michigan Ave Ste 2000, Chicago, IL 60601 United States


Telephone: (312) 281-5175