Legal: Subprocessors

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Subprocessors

Subprocessors

Mediafly is committed to maintaining transparency regarding our data processing practices. To deliver our services, we engage third-party service providers, known as subprocessors, who assist in providing our solution. This page is incorporated by reference into our Data Processing Agreement (DPA) and lists the subprocessors we currently use, along with their functions.
Subprocessor Function
1Password Password management
Amazon Web Services (AWS) Hosting
Atlassian Ticket Management and Engineering Tracking
Datadog Infrastructure Monitoring
Deepgram Call Transcription
FullStory User Insights
Gainsight Product Usage Statistics
Glean Internal Operations
Google Cloud Platform Hosting
Google Workspace Full suite of Google products used for organizational and internal systems
HubSpot Marketing Automation
Hyperdoc Meeting Recording Bot
Postmarkapp Email Notifications
Rippling MDM Solution
Salesforce CRM
SendGrid Email Notifications
Slack Internal Communications with Webhooks to other subprocessors
Snowflake Data Warehouse
Zendesk Customer Support & Documentation

Subprocessors for optional GenAI features (only applicable if activated)

Subprocessor Function Terms
Amazon Web Services (AWS) Optional GenAI features Amazon Web Services
ChatGPT Optional GenAI features OpenAI
Claude Optional GenAI features Anthropic
Cursor Optional GenAI features Cursor
Google Cloud Platform Optional GenAI features Google Cloud
LangSmith Optional GenAI features Langchain
Microsoft Azure Optional GenAI features Microsoft Azure
OpenAI – PlatformAPI Optional GenAI features Open AI
Glean Internal Operations Glean
As our business needs evolve, we may add or remove subprocessors. Any updates to this list will be communicated in accordance with the terms outlined in the DPA.