Home Trust & Security
Mediafly is trusted by the world’s largest manufacturing, CPG, life sciences, and technology enterprises to secure the content, value data, and buyer interactions that power their revenue engines. Security isn’t a feature we added. It’s how the platform was built.
SOC 2 Type II, independently audited every year
GDPR program with a Data Processing Agreement and EU Standard Contractual Clauses
Hosted on AWS, encrypted in transit and at rest
Semi-annual penetration testing on all products
Your customer data is never used to train AI models
Mediafly’s platform undergoes annual independent SOC 2 Type II audits covering security, availability, and confidentiality. Our most recent report is available to customers and prospects under NDA.
Mediafly maintains a GDPR compliance program including a Data Processing Agreement, EU Standard Contractual Clauses, and a published subprocessor list. See our GDPR commitment and subprocessor list.
SOC 2 certified and a Salesforce AppExchange security-reviewed partner.
Enterprise cloud infrastructure
Hosted on AWS in a multi-VPC architecture, with network security groups that deny traffic by default and an intrusion detection system monitored by our IT team.
Encryption
Data is encrypted in transit using TLS 1.2 and at rest with AES 256-bit encryption. Any transfer outside the platform requires approved secure, encrypted methods.
Vendor oversight
We annually review SOC reports from our critical subprocessors (including AWS, Google Cloud, Google Workspace, Datadog, Gainsight, and 1Password) to verify their security, availability, and recovery controls.
Resilience
Environmental protections, data backup, and recovery infrastructure are designed, monitored, and tested to meet availability commitments.
Code review is enforced by branch protection. No code reaches production without approved review, and administrators cannot bypass the workflow.
Changes are promoted through separate development, staging, and production environments with automated CI/CD.
All Mediafly products undergo semi-annual penetration testing. Appinium also undergoes semi-annual penetration testing.
Mediafly’s AI is built for enterprise governance: we never train models on your customer data, AI actions are seller-approved rather than autonomous, and every AI-assisted step is captured in a full audit trail. Your content stays yours.
Mediafly’s AI is built for enterprise governance: we never train models on your customer data, AI actions are seller-approved rather than autonomous, and every AI-assisted step is captured in a full audit trail. Your content stays yours.
Criminal background checks on all new hires.
Annual security awareness training, with signed acknowledgment of our IT Security Policy, verified by management every year.
The Executive Management Team formally certifies internal control responsibilities annually, covering security, operations, and regulatory compliance.
Role-based access controls and enterprise SSO.
We value the work of security researchers. If you believe you have found a vulnerability in a Mediafly product, contact security@mediafly.com. We ask researchers to allow us 60 days to remediate before public disclosure, and we commit to acknowledging reports promptly. Reports may be submitted anonymously.
Request our SOC 2 report, security questionnaire responses, or a completed CAIQ. Our Data Processing Agreement and subprocessor list are available on our legal pages.
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