Levelset reduced onboarding and ramp times 33% with Mediafly Coach360

The company partnered with Mediafly to successfully build a scalable coaching culture.

Contractor & supplier payment application
New Orleans, LA / Private company

33%

reduction in onboarding & ramp time

100%

compliance, participation and satisfaction in call reviews

Challenge

Levelset sought to create a sales coaching practice to reduce the time to onboard sales and customer success reps and accelerate time to quota.

Solution

The company deployed Coach360, leveraging call libraries and call camps to help reps upsell, identify churn indicators, handle objections, and more.

Impact

Using Coach360, Levelset was able to improve call scores, reduce time-to-ramp, and increase call listening times.

Levelset wins with

Coach360

Mediafly’s data-driven sales coaching solution offers:

  • Conversation intelligence to record and analyze every customer conversation
  • Coaching plans, smart alerts & scorecards to help reps master skills and drive behavior change
  • A single source of truth for training content
  • The ability to create digital, microlearning modules to onboard, ramp, train, and improve sellers

See Full Success Story

Hanover

Martin Roth, VP of Revenue
Levelset

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